Return Policy of dewyvenerius.com and dewycreations.com

Edited at 12 December 2024

Summary of the return conditions as stated in the Terms & Conditions.

Reflection time

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. By cancellation of your order, you will be credited the full order amount including shipping costs (at the lowest shipping rate avaialble).
During the reflection period, you will handle the product and packaging with care. You will only unpack or use the product to the extent necessary to determine the nature, characteristics and functioning of the product. You may only handle and inspect the product as you would be allowed to do in a store.

Costs for returning goods

You need to pay for the shipping costs which apply for sending the goods back to the address of DewyCreations.

Right of Withdrawal

If you make use of your right of withdrawal, as stated in our Terms & Conditions, the product will be returned to DewyCreations with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at: dewycreations@gmail.com.

Formulier voor herroeping

(Deze gegevens overnemen en volledig invullen wanneer u de overeenkomst wilt herroepen, en mailen naar dewycreations@gmail.com. )

Aan:
Dewy Venerius, eigenaresse DewyCreations
Jupiterstraat 79
8022 RJ Zwolle
THE NETHERLANDS

 

Ik/Wij* deel/delen* u hierbij mede, dat ik/wij* onze overeenkomst betreffende de verkoop van de volgende producten:
* [elke product s.v.p. apart vermelden op een nieuwe regel]

 

 

herroept/herroepen*

 

Besteld op*/ontvangen op*:
[datum dd-mm-jj bestelling bij diensten of ontvangst bij producten]

 

[Naam consumenten(en)]*

 

[Adres consument(en)]*

 

[Handtekening consument(en)] (alleen wanneer dit formulier op papier wordt ingediend)*

 

 

(*)Doorhalen wat niet van toepassing is of invullen wat van toepassing is.

Formulier uitprinten, invullen en ondertekenen en OOK bij de retourzending meesturen.
Dus in 2-voud: 1 per mail en 1 bij de retourzending.

Refund of your order amount

DewyCreations will refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order. Such at the discretion of DewyCreations

Products which cannot be returned:

  1. Products manufactured to consumer specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;
  2. Textile products that have been used or washed after receipt of the order.

A broad list with items whch are not accepted for returns can you find here: Terms & Conditions.